NetSuite BPO Solutions with aG Resources

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ShiftSuite Expertise for Community Managers

Reliable support that keeps your financials organized, your ledgers accurate, and your boards informed.

Your communities. Our ShiftSuite Expertise.

Managing condominiums, HOAs, and community portfolios requires accuracy, transparency, and clean financial data. At aG Resources, we help community management companies run stronger operations through specialized ShiftSuite outsourcing support.
Our trained ShiftSuite specialists manage accounting, owner ledgers, compliance workflows, and administrative tasks inside the platform, ensuring that your community portfolios run with clarity and precision.
Whether you manage multiple condo corporations, oversee association finances, or rely on clean reporting for board meetings, aG Resources keeps your ShiftSuite environment organized, accurate, and fully compliant.

Our ShiftSuite BPO Services

Here is what our dedicated ShiftSuite support teams deliver:

  • Full-cycle AP, AR, GL, and bank reconciliations
  • Preparation of monthly financial statements for board packages
  • Reserve fund tracking and capital project accounting
  • Maintenance fee setup, arrears monitoring, and delinquency reporting
  • Audit-ready documentation and period-end close workflows

  • Owner profile creation, updates, and status management
  • Fee adjustments, late fee monitoring, and payment application
  • Collection support with accurate ledger reconciliation
  • Chargebacks, special assessments, and override management
  • Board-access reporting and compliance-based record keeping
  • Violation tracking and follow-up coordination
  • Work order management and vendor communication
  • Documentmanagement for AGM packages
  • Notice preparation, distribution, and compliance timelines
  • Administrative workflows to reduce backlog and response delays
  • Board-ready financial reports
  • Owner statements and communication logs
  • Operational reports for property managers and directors
  • Compliance-focused documentation for auditors and regulators
  • Custom report formatting tailored to each corporation’s needs
  • Data cleanup and ledger standardization
  • Accurate corporation setup and configuration
  • Periodic account audits to maintain clean books
  • Integration support for payment processors
  • Continuous monitoring to ensure optimal platform usage
  • Condominium Corporations
  • Homeowners Associations
  • Community and Property Management Companies
  • Mixed Residential and Commercial Developments
  • Co-op Housing and Multi-building Communities

Why North American Companies Choose aG Resources?

ShiftSuite-Skilled Teams

All processes are executed by specialists trained specifically on ShiftSuite’s accounting, operations, and board reporting workflows.

Aligned North American Support Model

Dedicated account managers operate in North American time zones to ensure smooth, timely collaboration.

Board-Ready Accuracy

We maintain complete transparency and consistency across all owner, ledger, and financial data to support board meetings and audits.

Data Security First

Our operations follow SOC 2 and ISO 27001-certified security standards to protect all financial and resident information.

Tailored, Not Template-Based

Your workflows are designed to fit your corporation’s unique needs, ensuring clean data, consistent reporting, and reliable operations.

Proven Impact

Testimonials

What Our Clients Say

The aG Resources Edge

Platform-trained ShiftSuite accounting teams

End-to-end support for financials, reporting, and owner administration

Scalable teams designed for growing condo and HOA portfolios

Secure, compliant infrastructure with proven delivery quality

Simplify your community management operations with the right expertise.

We understand the importance of approaching each work integrally and believe in the power of simple.

Melbourne, Australia
(Sat - Thursday)
(10am - 05 pm)